Tim was exceptional. Explained the issue in detail and kept me informed while work was in progress. Will definitely use again. - Barry B.
Tom is our go to guy for our heating and air conditioning. He is always on time efficient and friendly.. We know we will get good service from him and One Hour Heating and Cooling. Have used them for over six years. - Joyce H
Kevin was very professional and friendly. He went above and beyond by showing me some things I could check on my own as a homeowner. I appreciate the excellent service! - Laura T.
Did a nice job, left the area clean and looks great - Maria B.
This was a trying time having purchased a new heat pump a month ago my mom was without heat. Tim went above and beyond to make things right. It took a week of doing everything he could think of, but he got the job done. Appreciate his attitude and perseverance. Would use him again anytime. Trustworthy, dedicated and friendly. Many thanks Tim. - Linda T.
Kevin did a very thorough furnace inspection for us. He was polite and respectful. - Paulette C
Jake is so customer oriented and Kevin is a rockstar! Our furnace stopped working and and we needed heat ASAP with a sick baby in the house. They sent Kevin within 30 mins at 1am to get us fixed up and back to working order. I'm seriously so happy I could cry! Thanks One Hour! - Christa A
Would recommend one hour heating to friends and family. Service man went beyond what I expected. Thank you very much Thadd - Bev H.
Kevin Nazeer is an excellent service person, gave great explanation of services performed. - James P.
Great guys!....... and gals!! - Brian W.
We woke up one Saturday morning, on the coldest day of the year thus far, to 59° on the thermostat. I immediately went downstairs to get the number for the folks who installed our heat pump/air handler unit , Bauer & Sons, now One Hour Heating & Air. Thadd showed up to assess the system and discuss our options. He was detailed in his explanation and considerate of our concerns - ours was a 17 year old unit and this was going to be a costly repair. He answered all of our questions and was very patient with us. We truly appreciated his level of product knowledge. We decided to replace our complete unit and are very happy with the results. - Dawn T.
Don and his team were awesome. They were respectful of our home. As the project progressed, I was updated and when I had questions about anything, they were excellent at answering without talking down to me or leaving me with the impression they did not have time for me. Great work guys. - Tom T.
I’ve always had a great experience with every technician that comes out for service/repairs.
And whenever I need anything, speaking with Dawn in the office is always pleasant! She’s very friendly and helpful. - Logan C.
Great service! Gave me a lot of good info as a first time homeowner, never once felt like I was being upsold anything. Wore mask and shoe covers without being asked. Went above and beyond and for a great price. Will be using them regularly. - Nicolle S.
Tom was very informative on some issues i need to address and gave me alternatives. Very thorough. - Randy M.
I've been with One Hour for years and have always been happy with the service and advice. - Steven S.